~ Resident's Frequent Asked Questions ~
PROSPECTIVE RESIDENTS
Where can I get information on your available properties?
What do I do if I am interested in leasing a property through Metropolitan?
Who must fill out an application?
Why must all adults fill out an application?
What is your application fee?
What do I need to submit with my application?
What do I do if there are things that I want done to the property before I lease it?
What factors do you use in determining if my application is approved?
How much can I qualify for?
After my application is approved, what do I do?
How long are your leases?
What does your lease say?
Do you accept pets?
How do I turn on utilities?
What am I responsible for as a resident?
What do I have to pay prior to moving in?
How can I pay rent after I move in?
What happens if I bring in an application if there is already an application submitted on the property?
When is rent due?
When are new properties posted?
What if my application is denied?
How quickly can I move in after my application is accepted?
Where can I get information on your available properties?
Information on our properties can be found on our website www.findahouse4rent.com, on our Property Availability Flyer available outside our office (map link) 24 hours a day, or by calling us at 602-912-9000. We can e-mail or fax to you a copy of our available properties.
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What do I do if I am interested in leasing a property through Metropolitan?
All applicants must view the interior of the property that they are interested in leasing prior to submitting an application. The property must be accepted on “as is” basis except when an owner has approved repair of specific items on the application contingency form.
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Who must fill out an application?
Each adult (husband and wife) planning to occupy the property must fill out an application.
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Why must all adults fill out an application?
Every adult who resides in the property must be listed on the lease to have a legal right to occupy the property. We must verify the suitability of everyone on the lease.
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What is your application fee?
Our application fee is $35 per applicant.
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What do I need to submit with my application?
No application will be processed until it is complete, including all documents and authorization forms. Additionally, no application is complete without payment in full of all application fees due.
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What do I do if there are things that I want done to the property before I lease it?
After viewing a property, if there are repair items that you want addressed you can request these items on our Application Contingency form. This form then becomes a condition of the Residential Rental Contract (our lease). Sufficient time must also exist prior to your desired move in date to complete these items. The owner reserves the right to seek an increased monthly rental rate if the requests submitted are in excess of $200.00. Click here for a copy of our application contingency form.
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What factors do you use in determining if my application is approved?
First and foremost, we operate in strict compliance with all Fair Housing Guidelines. After receiving an application we investigate each of the following:
How much can I qualify for?
Typically, we require monthly household income of applicants to be three times the lease payments.
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After my application is approved, what do I do?
We will contact you as soon as possible to let you know that you have been approved. Then you will have a move-in orientation to sign the lease and pay the security deposit to secure your new home. This payment must be made in the form of certified bank check or money order. No personal checks or cash are accepted.
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How long are your leases?
Most of our leases are for a minimum of 12 months. At the end of the initial term, the lease will revert to a month to month tenancy unless otherwise agreed.
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What does your lease say?
Please click here to view a sample of our lease.
Do you accept pets?
We accept pets on a case by case basis as determined by the owner of the property. All pets must be listed in the lease. There is a onetime non-refundable pet fee of $150 per pet. Any damage done by the pet is the responsibility of the resident.
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How do I turn on utilities?
Unless provided for in the lease, the resident is responsible for placing all utilities in their name and pay all utility bills due for services to the premises for which resident is responsible. At the termination of the lease the resident is responsible for having all utilities services disconnected and must submit receipts for water bills. Please see the Utilities section of our website for utility contact information. (CLICK HERE)
What am I responsible for as a resident?
Typically, all residents are responsible for :
What do I have to pay prior to moving in?
You will pay the first month’s rent at the time you pick up the keys prior to occupancy.
How can I pay rent after I move in?
Rent can be paid by deposit to the Compass bank account provided, cash or money order in our offices. Additionally, late payments must include the late fees.
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What happens if I bring in an application if there is already an application submitted on the property?
All applications are accepted and processed on a first come-first served basis. Due to our fiduciary relationship to the owner, if more than one application is submitted before approval of an application we are required to select the highest rated application. In this situation only, those applications not approved will be refunded their application fee or it can be applied to another one of our properties.
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When is rent due?
Rent is due on the 1st of the month and late on the 4th. Rent must be in our office by the end of the business day on the 3rd of the month. If you pay rent after the 3rd of the month there is a late fee that is assessed equal to $25 per late day.
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When are new properties posted?
Our website is updated continually to reflect our current inventory of homes. Typically, new properties are added daily. Click here to view available properties.
What if my application is denied?
In the event your application is denied, we make every effort to contact you promptly regarding the denial and we will mail you a letter regarding the denial.
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How quickly can I move in after my application is accepted?
Typically, we can have your home ready to move into within 24 business hours after approval of your application if there are no required repairs.
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